Privacy Policy

At The Fitlab, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect information when you visit or make a purchase from our online store.

Information We Collect

When you place an order or interact with our store, we may collect information such as:

  • Name

  • Phone number

  • Email address

  • Shipping and billing address

  • Order details

  • Payment-related information

  • Information you provide when contacting customer support

How We Use Your Information

We may use your information to:

  • Process and deliver your orders

  • Confirm orders

  • Provide order updates

  • Process exchanges and returns

  • Respond to customer inquiries

  • Improve our products and shopping experience

  • Prevent fraud and unauthorized activity

  • Send promotional communications where permitted

Payment Information

Payments may be processed through third-party payment providers. We do not intentionally store complete payment card details on our own systems.

Cookies

Our website may use cookies and similar technologies to improve website functionality, understand website usage, and provide a better shopping experience.

Third-party services, including advertising and analytics platforms, may also use cookies or similar technologies according to their own privacy policies.

Third-Party Services

We may use third-party services such as payment providers, courier companies, analytics platforms, advertising platforms, and other services necessary to operate our business.

These services may process information according to their own privacy policies.

Data Security

We take reasonable steps to protect your personal information. However, no online transmission or storage system can be guaranteed to be completely secure.

Your Privacy

You may contact us if you have questions about the personal information we hold or how it is used.

Email: shopfitlab@gmail.com
WhatsApp / Phone: +92 324 3001070

Policy Updates

We may update this Privacy Policy from time to time. Any changes will be posted on this page.